How to use it
- Read the live status above. It tests Fortnite from outside your network.
- Open the official Epic Games Status page for confirmed incidents.
- If Fortnite is up, work through the fixes below, cheapest first.
- Press the report button if it still fails, so other visitors see it.
Is Fortnite down for everyone or only for you?
Epic's status page splits Fortnite into Website, Game Services, Login, Parties/Friends/Messaging, Voice Chat, Matchmaking, Stats and Leaderboards, Item Shop, Fortnite Crew, LEGO Fortnite and Fortnite Festival. A matchmaking outage keeps you from joining a match while login and the item shop work, and voice chat can fail alone.
Our check requests the Fortnite website and the Epic account login page from outside your network. These pages may return an access response to scripts, which still shows the servers are up. If they answer and the game fails, the fault is usually your platform, your network or one component.
The live check on this page requests www.fortnite.com and www.epicgames.com from our servers every few minutes. A normal answer from those addresses means the service is reachable from outside your network. It does not prove that every feature inside Fortnite works, which is why the problem reports and the fixes below matter.
What usually breaks with Fortnite
Login failures
The game cannot sign you in. Epic documents an Unable to login to Fortnite Servers message that appears when the game cannot load quickly enough to connect.
Matchmaking errors
You cannot join a match and see a Matchmaking Error number. Epic ties errors #1, #2 and #3 mainly to maintenance or network issues.
Parties and friends
Your squad will not join or friends appear offline. This is its own tracked component.
Voice chat
Party voice does not connect while the match runs fine. Voice is listed separately on the status page.
Item Shop and purchases
The shop does not load or items do not arrive, which can be a shop or account service problem rather than game servers.
How to fix Fortnite when it only fails for you
Start at the top. The first steps are the cheapest and fix most cases that are not a real outage.
- Check the right component. Open status.epicgames.com and read the Fortnite group: Login, Matchmaking and Game Services each have their own state.
- Restart the game fully. Close Fortnite and relaunch it. On console, quit the application from the home screen, not just the game.
- Use a public DNS. Epic's matchmaking help suggests switching to a public DNS if the status page is clear.
- Sync your device clock. Set date and time to automatic on PC and console, since Epic lists clock sync among the fixes for matchmaking errors.
- Clear the console cache. Epic recommends clearing the cache on console for the login error. On PlayStation or Xbox, power the console off fully and unplug it for a minute.
- Update graphics drivers on PC. For the login error Epic suggests updating graphics drivers and closing background apps.
- Disable proxies. Turn off any proxy setting in Windows network options and test again.
- Verify game files. In the Epic Games Launcher open the three dots next to Fortnite, choose Manage and Verify.
If none of this helps and the live check above shows the service as up, read our guide on why a website is not loading, or see how to flush DNS.
Common Fortnite error messages
| Message or code | What it means | What to do |
|---|---|---|
| Matchmaking Error #1, #2, #3 | Epic says these are mainly caused by server maintenance or a network connection issue. | Check the status page, then try a public DNS, sync the clock, clear the cache and disable proxies. |
| Matchmaking Error #5, #7 | Epic says these are usually caused by a server issue or a network connection problem. | Check for outages, restart Fortnite and follow Epic's connection troubleshooting. |
| Unable to login to Fortnite Servers. Please try again later | Epic says it appears when the game cannot load quickly enough to connect to its servers. | On PC update graphics drivers and close background apps. On console clear the cache. |
Official Fortnite status and support
The company itself has the final word on outages. Check Epic Games Status for confirmed incidents and use Fortnite Support if your account has a problem that is not an outage. We are not affiliated with Fortnite.
Facts and menu names on this page were checked against the official sources below on October 28, 2026. Apps change their menus, so a setting may sit in a slightly different place in your version.
- status.epicgames.com
- www.epicgames.com/help/c-202300000001636/c-Trending_0/why-am-i-getting-matchmaking-error-1-2-or-3-in-fortnite-a202300000014559
- www.epicgames.com/help/c-202300000001636/c-Trending_0/unable-to-login-to-fortnite-servers-please-try-again-later-error-message-a202300000013707
- www.epicgames.com/help/fortnite-battle-royale-c-202300000001636/technical-support-c-202300000001719/why-am-i-receiving-the-matchmaking-error-5-or-matchmaking-error-7-when-joining-a-fortnite-match-a202300000022247
Other services people check
- Is Epic Games down?
- Is Rocket League down?
- Is Xbox Live down?
- Is PlayStation Network down?
- Is Roblox down?
Frequently asked questions
How do I know if Fortnite is down or if it is just me?
Run the live check above and open status.epicgames.com. If the Fortnite components show as operational, test another network and clear your console cache or relaunch the PC game.
Where can I see official Fortnite outages?
Epic Games posts incidents at status.epicgames.com, with separate entries for login, matchmaking, voice chat and more.
Why can I log in but not find a match?
Login and Matchmaking are different components. Check Matchmaking on the status page, then try another playlist.
Is Fortnite down during updates?
Epic uses maintenance windows that can block matchmaking or login. The status page shows scheduled maintenance when Epic lists it.
Does a problem with Epic affect Rocket League too?
The same status page covers both, and shared login or account services can affect both games.